Senior and Adult Services Division
REASON FOR INVESTIGATION
The Grand Jury received a complaint which alleged management, supervision and operational problems in the Sacramento County, Health and Human Services Department, Senior and Adult Services Division.
The goal of the Senior and Adult Services Division is to assess and intervene to protect from abuse, neglect and exploitation at-risk elderly dependent, disabled persons and other senior and adult citizens who are mentally or physically challenged. In 1995, following a series of complaints, a consultant was hired to assess division operations. The consultant's report detailed the problems and made recommendations to resolve the issues. Few of the recommendations were implemented.
The Grand Jury reviewed the complaint, interviewed county staff and examined the written documents provided including the consultant's report.
1. There were inconsistencies within the Department concerning the application of internal policies.
The Grand Jury recommends that:
1. Management develop clear written policies and procedures to assist family service workers and their supervisors.
The Penal Code requires responses to the recommendations contained in this report be submitted to the Presiding Judge of the Sacramento Superior and Municipal Courts by September 30, 1997, from:
Sacramento County Board of Supervisors